Capalaba Ford Wreckers
We respect your privacy, and need for security while shopping online.
Privacy

As a valued customer of Capalaba Ford Wreckers, we understand that the privacy of your personal details, and the security of your transactions with us, are of paramount importance to you.

We also never give others access to your personal information or email address.

 
Capalaba Ford Wreckers Privacy Policy
1. Introduction
As a valued customer of Capalaba Ford Wreckers, we understand that the privacy of your personal details, and the security of your transactions with us, are of paramount importance to you.  Capalaba Ford Wreckers has therefore adopted the principles contained in this policy with respect to your privacy and security.  We will take all reasonable steps to act in accordance with this policy in respect of your information.

We may make alterations or additions to this policy from time to time.  Should we do so, we will update the policy on our website.

Please note that we cannot and do not assume any responsibility for the privacy or security practices of any other websites which you may be able to access through our sites.

2. What Information Do We Ask For?
If you are ordering products or services from us on-line it is essential that you provide correct information, especially name, phone number and email address so we can contact you reguarding any orders you may place in our online store. Also Delivery address must be correct our you purchased goods can not be delivered. This then shall incure a returned delivery fee of which YOU the customer will be responsible for paying.

The information we require includes:

  • your name (or company name)
  •  if a company, your ACN and ABN
  • if a registered business name, the business name, number and state registration details
  • your address, name, number, fax and email details of your main and secondary contacts
  • details of the services you wish to acquire from us
  • your credit card details if you are paying on-line;
  • other demographic information we may need to assist us to improve our products and services.  
3. What Information Do we Collect?
In addition to information that you specifically provide, whenever a page is requested from our web server, we record the time, date and internet protocol (IP) address of the request along with information on the browser software being used.  Please note that this information is not collected with the aim of identifying you, or taking any action with respect to you.  Rather, we use this information to improve our own technical structure and performance. 

We also use “cookies”.  Cookies are pieces of information that a website can transfer to an individual’s computer in order to allow that website to store information about user preferences.  Use of cookies is a very common practice, and in general most major websites use them.  It is possible to adjust your internet browser to refuse cookies, but you may find that this reduces the functionality of this site.

We also may monitor your activity to ensure our Acceptable Use Policy is being followed.

4. What Will We Do With Your Information?
Firstly, with respect to credit card details, these will only be used to charge you for the products and services which you have ordered.  See below for information on our security measures.

So we the company Capalaba Ford Wreckers, can sell you our products was need Information such as your ACN, ABN or registered business name number will be used for the purposes of verifying your identity.

We may use your contact details to send you information about us, including promotional material such as information on new products or services that we may offer from time to time.   We may disclose aggregated demographic information to advertisers and other third parties, but we will not disclose individual customers’ details.

We will treat all information we collect from you as strictly confidential.  This means that we will not reveal, disclose, sell, distribute, rent, licence, share or pass onto any third party (other than those who are contracted or supply services to Capalaba Ford Wreckers any personal information that you may have provided to us unless we have your express consent to do so.  The exceptions to this will be:

(a)  where we are required to disclose such information by law or industry code of conduct;

(b)  where we reasonably believe that disclosure may prevent injury or threat to life of a person; and

(c)  if we consider it necessary to do so in order to enforce or apply the terms of any of our agreements with you.

Only authorised Capalaba Ford Wreckers staff are able to access the facilities where your information is stored.

5. Security
Capalaba Ford Wreckers has taken steps to ensure that your details cannot be accessed by other parties seeking to hack into the Capalaba Ford Wreckers site. Constant changes to the Internet and technology mean that we cannot guarantee that data transmission will be 100% secure, or safe from attack by unauthorised intruders.  Therefore your provide all information at your own risk.

You can elect to provide your details via PayPal which utilizes advances encryption and security measures when purchasing online from us, keeping it private and protected. For this reason, it is safe to transmit your credit card number over the internet, although no data transmission can be absolutely guaranteed as secure.  We at Capalaba Ford Wreckers do not have access to your credit card number or details, this is protected by PayPal.  This is for our users privacy and protection, that we recommend and use Paypal payment method of paying for your parts.

We use Globecharge and  Solution Graphics Technology to protect your information.

If, however, you do not wish to provide your credit card details over the Internet you may opt to pay by direct bank deposit manually, or by interent banking. Please phone us on 0415659419 or Fax +61-7-32452162 or email us at sales@fordwreckers.com.au for our direct deposit banking details. Note that there may be delays in shipping your purchased item if PayPal is not used, due to delays in manual bank transfers, or internet banking methods. However if payment is made using Paypal and verified, goods are shipped either same day or next working day, without undue delays imposed by banks.  

*Condition apply for approval of accounts..

6. Other Disclosure By You
You might provide personal information through your participation in chat sessions, message boards, email exchanges or newsgroups accessed via http://www.fordwreckers.com.au  or a service provided by Capalaba Ford Wreckers. This information is public and immediately available to anyone who has access to this site; it is not private. This policy does not apply to such information.

If we reply to a request made by you using http://www.findapart.com.au or similar part request website that we are an official member of, you, the customer, explicitly agree, that Capalaba Ford Wreckers, may reply to such requests by email / phone or fax, and will allow such reply, by ensuring our email address is not blocked or blacklisted on your or other computer system controlled by you or person associated with email address used to send such email request. After such email is sent from us and accepted by you, as a reply from us, for purposes of supplying you either parts information, quotations on your request, or answers on availability of parts, you the user are free of any further obligation to buy such part, that has not already been agreed by you that you will buy, or that a payment / purchase has been made.

7. Updates & Amendments
From time to time you may need to update your personal information. This can be done through email to mailto:manager@fordwreckers.com.au , or by Fax on +617-38245679